F.A.Q.'s

WE DON'T NEED AN ENGAGEMENT SESSION. CAN WE TAKE THAT OUT OF THE PACKAGE?

Sure! Taking the engagement session out of the basic package brings the price down by $150. Please note, you’ll also lose the photo cards, since we won’t have a photo to use.

CAN I MAKE PRINTS WITH THE DVD THAT'S INCLUDED IN MY PACKAGE?

Absolutely! All the photos on your DVD are high resolution, edited and ready to print. You can make prints anywhere you’d like and we’ll give you a list of places we recommend.

CAN I DROP A FEW HOURS FROM MY PACKAGE TO SAVE SOME CASH?

You can drop hours, but it won’t save you anything, UNLESS you’re getting married on a weekday. Saturdays are prime dates for us, so we very rarely accept bookings for less than six hours on Saturdays. If you’re getting married on an off-day and are only looking for a few hours, email us for a custom quote, specific to your wedding needs.

DO YOU MIND IF OUR FAMILY MEMBERS TAKE PHOTOS AT THE WEDDING AND RECEPTION?

Of course not! Tell Aunt Susie to snap away all she wants! We will never tell your family to put their cameras away and their flashes won’t bother us in the least.

WE HAVE A BREAK IN BETWEEN OUR CEREMONY AND RECEPTION. CAN WE BREAK UP OUR HOURS?

Our Full Day package includes 10 consecutive hours of coverage, which means even if there is a break, we’ll only be on the clock for 10 hours. If you want a break in coverage on a single day just add $150 to your package.

WHAT IF OUR RECEPTION RUNS LATER THAN EXPECTED? CAN YOU STAY 'TILL THE VERY END TO CAPTURE OUR GRAND EXIT?

Of course we can! If we stay more than 30 minutes late, though, you will be billed for overtime and no proofs will be posted until the overtime has been paid in full. Our hourly rate for overtime is the same as our pre-paid rate for extra hours.

DO WE HAVE TO ADD ALBUMS NOW OR CAN WE ORDER THEM LATER?

You can definitely order your album later! Most of our clients wait until their online gallery goes up so they can see how many photos they want to include. Our album prices are guaranteed not to go up for one yearafter your contracted wedding date.

WE DEFINITELY WANT TO BOOK YOU. WHAT'S THE NEXT STEP?

Awesome! We’re excited to work with you! To officially book us, you’ll have to sign our contract and pay a non-refundable retainer fee commensurate with your chosen package. As soon as those two things are in, you’re BOOKED! YAY!

IT MIGHT TAKE US A COUPLE MONTHS TO GET THE RETAINER FEE SAVED UP. CAN YOU PENCIL US IN?

Unfortunately, no, we can’t. The only way to reserve your date with us is to sign a contract and pay the retainer fee.

CAN WE MAKE MONTHLY PAYMENTS?

Definitely! Let us know when you book that you’d like to set up a monthly payment plan and we’ll hook you up!

WHEN IS OUR REMAINING BALANCE DUE?

Your remaining balance is due 10 days after your wedding date. A reminder will be sent out via email to help keep you on track. If your final payment is late, a late fee will be charged, so mark it on your calendar!

CAN I PAY WITH A CREDIT CARD?

Sure! We accept Visa, Mastercard, Discover and AMEX.

F.A.Q.'s

WE DON'T NEED AN ENGAGEMENT SESSION. CAN WE TAKE THAT OUT OF THE PACKAGE?

Sure! Taking the engagement session out of the basic package brings the price down by $150. Please note, you’ll also lose the photo cards, since we won’t have a photo to use.

CAN I MAKE PRINTS WITH THE DVD THAT'S INCLUDED IN MY PACKAGE?

Absolutely! All the photos on your DVD are high resolution, edited and ready to print. You can make prints anywhere you’d like and we’ll give you a list of places we recommend.

CAN I DROP A FEW HOURS FROM MY PACKAGE TO SAVE SOME CASH?

DO YOU MIND IF OUR FAMILY MEMBERS TAKE PHOTOS AT THE WEDDING AND RECEPTION?

Of course not! Tell Aunt Susie to snap away all she wants! We will never tell your family to put their cameras away and their flashes won’t bother us in the least.

WE HAVE A BREAK IN BETWEEN OUR CEREMONY AND RECEPTION. CAN WE BREAK UP OUR HOURS?

Our Full Day package includes 10 consecutive hours of coverage, which means even if there is a break, we’ll only be on the clock for 10 hours. If you want a break in coverage on a single day just add $150 to your package.

WHAT IF OUR RECEPTION RUNS LATER THAN EXPECTED? CAN YOU STAY 'TILL THE VERY END TO CAPTURE OUR GRAND EXIT?

Of course we can! If we stay more than 30 minutes late, though, you will be billed for overtime and no proofs will be posted until the overtime has been paid in full. Our hourly rate for overtime is the same as our pre-paid rate for extra hours.

DO WE HAVE TO ADD ALBUMS NOW OR CAN WE ORDER THEM LATER?

You can definitely order your album later! Most of our clients wait until their online gallery goes up so they can see how many photos they want to include. Our album prices are guaranteed not to go up for one yearafter your contracted wedding date.

WE DEFINITELY WANT TO BOOK YOU. WHAT'S THE NEXT STEP?

Awesome! We’re excited to work with you! To officially book us, you’ll have to sign our contract and pay a non-refundable retainer fee commensurate with your chosen package. As soon as those two things are in, you’re BOOKED! YAY!

IT MIGHT TAKE US A COUPLE MONTHS TO GET THE RETAINER FEE SAVED UP. CAN YOU PENCIL US IN?

Unfortunately, no, we can’t. The only way to reserve your date with us is to sign a contract and pay the retainer fee.

CAN WE MAKE MONTHLY PAYMENTS?

Definitely! Let us know when you book that you’d like to set up a monthly payment plan and we’ll hook you up!

WHEN IS OUR REMAINING BALANCE DUE?

Your remaining balance is due 10 days after your wedding date. A reminder will be sent out via email to help keep you on track. If your final payment is late, a late fee will be charged, so mark it on your calendar!

CAN I PAY WITH A CREDIT CARD?

Sure! We accept Visa, Mastercard, Discover and AMEX.